Vivah.

Dedicated Member Support & Concierge

We are Here to Guide Your Matrimonial Journey

Whether you need guidance with profile verification, assistance choosing a tailored membership plan, or wish to speak with an in-person Relationship Advisor, our care team is with you every step of the way.

Friendly Indian customer care advisor smiling warmly at her desk at the Vivah member support center
Always By Your Side

Real people. Genuine care. Complete confidentiality.

Our relationship managers are trained to assist families with warmth, cultural understanding, and prompt resolution.

Call 1800-419-6287Send Message

1800-419-6287

Toll-Free Helpline

100+ Cities

Walk-in Vivah Centres

100% Verified

Government ID Blue Tick

7 Days a Week

Active Member Assistance

Connect Directly With Our Team

Toll-Free Helpline

For quick registration and membership inquiries

1800-419-6287Direct: +91 22 6835 1200
Mon-Sun, 9:00 AM - 8:00 PM IST

WhatsApp Concierge

Photo upload, horoscope and quick queries

+91 98200 45100

Instant interactive responses

Open WhatsApp Chat

Priority Email Desk

Detailed billing, privacy, and account questions

care@vivah.comVIP: advisors@vivah.com
Guaranteed 4-hour response window

Safety & Misuse Desk

Report suspicious profiles or impersonation

safety@vivah.com

Escalations: +91 22 6835 1299

Urgent reviews within 2 hours

Send Us a Message

Fill out your details below and our matrimonial support desk will get back to you promptly.

Urgency Level

Your personal information is protected under Vivah Privacy Standards and never shared with third parties.

Walk-in Vivah Centres

In-person biodata consultations across 100+ cities in India

Warm in-person consultation lounge at a Vivah Centre with relationship advisor and Indian family
Personal Matchmaking Lounge

Sit down with experienced relationship advisors over a cup of warm chai.

Select Your Nearest Metro Centre

Vivah Flagship Heritage Centre

Senior Relationship Managers on site

302, Sagar Fortune Court, Linking Road, Bandra West, Mumbai 400050

Landmark: Near Turner Road Junction, 5 mins from Bandra Station

Mon - Sun: 10:00 AM - 7:30 PM

Centre Helpline:+91 22 6835 1200

Frequently Asked Questions

Member Support & Verification Help

General member inquiries submitted through our portal receive a response within 4 business hours. Urgent inquiries regarding profile safety, impersonation reports, or payment verification receive expedited attention within 60 minutes from our priority escalation team.

Statutory Grievance Redressal & Compliance Office

In accordance with the Information Technology Act and Intermediary Guidelines Rules

Regulatory Compliance

Grievance Officer:

Mr. Rajeshwar Mathur

Head of Member Trust & Ethics

Office Address:

Vivah Intermediary Services Ltd.

N-42, Inner Circle, Connaught Place, New Delhi 110001

Direct Contact:

grievance-officer@vivah.com

Acknowledgment: ≤ 24 hrs | Redressal: ≤ 15 days

For over two decades, the beautiful Indian matchmaking tradition has spread its roots and become accessible, hassle-free, and exciting with pioneering marriage matrimony sites like Vivah.com. Here, our aim is simple: to give you complete control over your matrimonial search, and help you discover blissful, meaningful connections that last a lifetime.

Vivah.com’s credibility as one of the best Indian matrimony sites stems from having made over 80 lakh success stories possible. With a diverse portfolio of 35+ lakh verified marriage profiles on offer, we empower you to easily cross paths with the soulmate you deserve - no matter your age, community, faith, location, occupation, or other preferences.

Good matrimony sites remain as platforms where matrimony profile quantity often takes preference over quality. But Vivah.com continues to evolve the matchmaking process, thanks to its focus on technology such as: AI algorithms for quicker, more relevant matches; thorough verification checks and safety measures; and blue-tick verification that promises 40% more matches! With a premium membership that supercharges your search with minute personalisation controls, get more options to connect with your matches along with curated matches, advanced search filters, and much more!

Start with a profile on our marriage website for free and open the door to more promising opportunities that lead you to the one - or get your money back within 30 days!

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